Helping customer success teams scale without limits
We believe every user deserves instant, personalized guidance, without CS teams needing to hire more people or spend months on technical integration.
Our Story
After years of leading product and customer success teams, we watched the same pattern everywhere: companies building incredible products, but CS teams drowning in onboarding and support requests. The traditional solution (hire more people or spend months integrating complex tools) wasn't sustainable.
So we built Adeptly: AI that works alongside your CS team to scale their impact. Adeptly learns your product from documentation, sees users' screens and guides them live with voice, and keeps your help center current automatically. Zero engineering required. Deploy same-day. Scale infinitely.
What We Believe
Instant Value, Zero Friction
Great experiences happen when technology gets out of the way. We build tools that work immediately, without SDKs, without engineering sprints, without waiting. CS teams should delight customers, not wait for deployments.
Simplicity by Design
The best technology disappears. We obsess over making complex AI feel effortless, because your CS team and your users have better things to worry about than learning another tool. Powerful should feel simple.
Every User Matters
Great products deserve great onboarding for every single user. Whether you have 10 users or 10 million, each person should feel like they have a dedicated guide. We build technology that scales personalization, not compromises.
Backed By
Meet the team behind Adeptly
Have questions about how Adeptly can help your CS team scale? Book a call with our founders to learn more about our vision and see the platform in action.